Tips for Hosts Questionnaire

What is a Hostess?

What features cannot be missing in a Hostess?

What should a Hostess look like?

Etiquette, with formal clothes and dress shoes.
Impeccable and neat, with comfortable clothing and according to the place and schedule of work.
Casual and relaxed, with comfortable clothes.

How to maintain a good relationship with our co-workers?

Maintaining a friendship with them inside and outside our workplace.
Interested in the work of our colleagues, knowing their functions and schedules, their strengths and weaknesses.
Taking an interest in their personal lives inside and outside our workplace.

What is the most important thing to do if we receive a customer complaint?

Listen with attention and patience to the complaint and seek an immediate solution.
Ask the customer to make a written claim to have a record of complaints.
Listen to the customer and refer their complaint to the waiter who served them.

What are some of the challenges of the profession? Mark the correct answer/s.

Food and Services