When we talk about event management, we refer to knowing in depth the events offered by our workplace, corporate events of different types, family events, rental of a room or the entire premises for various events; events promoted by the place such as wine tastings, teas, guest chefs, special dates, theme parties etc. Knowing what we have to offer, the next step is to know how to offer it and even better to be able to close an event. For this it is essential to know how to tell all the details of the options to be offered and be ready to answer all the concerns and doubts of who consults and even know how to offer alternatives and budget such events. Some of the things to keep in mind are:
- Options of days and times that we have available for the realization of events
- The dates that are available and those that are not
- The capacity of the premises
- Menu options
- Fixed and approximate costs
- Beverage options
- Decoration options
- Parking options
Different ways to manage events:
By telephone: be ready to report patiently, clearly and in detail everything we have and be ready to answer the questions that will arise.
By e-mail: know how to present the proposal in a clear and very detailed way. It should be well written and without spelling mistakes, with good diction. No detail should be missing and all the communication channels available to our workplace must be available.
In a personal way with the clients: there are events that the restaurant promotes that we can promote or «tell» our customers taking advantage of the key moments for this such as the moment of waiting, the moment of the client’s farewell or the time we have to entertain the client (if we have that time) when delivering the menu while we wait for the waiter who is going to attend the table. Any contact with our clients where there is a pleasant conversation is time to promote both the events and everything that our workplace has to offer.