Description
In its Spanish Edition, our Masterclass Program on Growth Strategy and Customer Care for Restaurants & Bars is taught by Anastasia Suarez, professional maitre and author of “The Professional Waiter” / “De Profesión Camarero”, published by Trade Academy Publishing.
The program is comprised of four Master Classes, tailored to each participant, owners or soon to be owners of restaurants and bars.
The first Module, is designed to align objectives, expectations, processes and reward systems for their restaurant and administrative processes.
The second Module, focuses on the waiters’ team, and addresses all the issues and techniques to become and ideal host to the restaurant’s clients as well as learning the ins and outs improving dramatically the sales ticket of tables attended.
The program also provides a copy of “The Professional Waiter” book for each participant as well as an active user for The Professional Waiter online course, provided exclusively through Trade Academy Food & Services platform.
