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The Professional Waiter
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Introduction to GastronomyThe beginnings of gastronomy1 Topic
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Introduction to the waiter profession4 Topics
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Different places to work and job hunting4 Topics|1 Quiz
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Business aspects of the professionWaiter or Seller? Both!1 Topic|1 Quiz
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Technical aspects of the professionIntroduction to the technical aspects of the profession5 Topics
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The steps of the service5 Topics|1 Quiz
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The different types of customersClients6 Topics|1 Quiz
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Interpersonal relationships and problem managementThe relationship with the kitchen and other areas of the restaurant3 Topics|1 Quiz
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Problem management5 Topics
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Basic hygiene and safety tipsHealth and personal safety recommendations1 Topic|1 Quiz
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Hygiene in food handling
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The end of the employment relationship and opportunities for growthTerminating the Employment Relationship
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Growth Opportunities within Gastronomy and other sectors
Participantes14

«We have changed servility for attention, the waiter no longer serves you, he attends to you. Restaurants increasingly avoid imposing «dress codes» and room teams show that they can be less cold and more affectionate while still treating the customer », Cristina Losada.
Contenido del Lesson
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