Final Questionnaire, what every good waiter should know…

What does it mean to be a waiter?

To be a waiter is to know how to serve the tables well
To be a waiter is to be a host and a salesman
To be a waiter is to serve diners quickly and quickly

What do we call Vocation of Service?

The agility and speed of a waiter to serve the tables.
The vocation of service is taste and willingness to serve.
The sales ability of a waiter.

What should we keep in mind on the first day of work? Mark the correct answers.

Wait to receive orders from a superior
Arrive on time and rested
Greet and introduce yourself to the staff
Maintain a conservative and distant stance
Observe everything related to the service

What are the best options to work if I have little experience?

Cafes, bars and catering service.
Night restaurants, hotels, cruise ships.
Hospitals, theaters and clinics.

What recommendations should we follow to improve sales? Mark the correct answers.

Know in depth the menu, food and drinks.
Always recommend the most expensive dish.
Always offer appetizers, starters, and dessert.
Persuade the customer to consume in quantity.

What are the two most important qualities in a waiter?

Vocation of service and proactivity.
Presence and education.
Sympathy and order.

Why do we say that it is good to frequent our workplace and other gastronomic places as customers? Mark the correct answers.

Because it is a good option to enjoy our free time.
Because this way we can know about different types of services.
Because it helps us develop empathy with our customers and improve our service.

What is the best way to end an employment relationship and why?

By common agreement between the parties, to always have the doors open for future opportunities and/or recommendations.
Seeking legal advice to try to receive the greatest possible financial reward.
Demanding good compensation with or without reason, the important thing is to leave having earned more money.

What is the most important thing when we are facing an accident, theft or any other setback in our workplace?

Stay calm, convey peace of mind to customers and focus on the solution.
Find a safe place to hide or flee the premises.
Ask for the collaboration of customers in order to solve the problem.

What is the most widely used type of service in gastronomy globally?.

Russian style service.
American style service
French service
Inglish service

What is the menu and what should we know about it?

The menu is the catalog of desserts of the restaurant, we must know which is the tastiest.
The menu is a guide tool for the customer and a sales tool for the waiter. We must know the menu in an integral way, ingredients and ways of preparing each thing.
The menu is an envelope that we mailed. We must know who receives it and its direction.

What should every waiter know about wine service? Mark the correct answers.

It must have basic notions of pairing with the food offered on the menu and characteristics of the wines we have on the menu.
I must be clear about which wines you like the most.
You should be clear about how many drinks are enough for someone to get "cheerful".
You must know how to uncork and serve the right amount for a drink.
You should know that wine cannot be mixed with watermelon.
You should check that they are at the right temperature.

How to act in the face of a conflict with customers?

Listen to the client, if they are right, we look for the solution. If they are not, we make them understand that they are wrong. If you they not come to their senses, we invite them to leave.
Let the customer express their complaint without interrupting it, apologize kindly and seek a solution or compensation accordingly. Never get into an argument with the client.
To the complaining customer we offer a list of all the nearby gastronomic places that they could go to if they are not satisfied with what we have to offer.

What is the importance of customers for gastronomic establishments?

The client is the most important thing in a gastronomic place, we work by and for them.
The customer is as important as we all are.
Some clients are more important than others, such as VIP customers or gastronomical critics

What kind of appearance and hygiene should a waiter have?

Sort elements

Clean and in good condition
Wounds
Jewelry and accessories
Picked up
Short and neat

Uniform
Cover
Do not use
Hair
Beard

How to maintain a good relationship with bosses and colleagues? Mark the correct answers.

Maintaining good communication.
Praising my bosses whenever possible.
Making friends with everyone.
Taking an interest in the work of others.
Avoiding gossip.
Being the best at everything.
Doing my job well.
Respecting hierarchies.

What is the most important thing to keep in mind when looking for a job? Mark the correct answers.

Schedule and time availability.
The decoration of the place.
Previous experience.
Distance from home to work and availability of transportation.
If I like the uniform.
The number of employees that the place has.

What are the tasks that a waiter must perform? Mark the correct answer.

Attend and serve tables.
Opening and closing tasks of shift.
Sale and advice to the client.
All of the answers above are correct.
No answer is correct.

Food and Services

The Professional Waiter

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Final Questionnaire, what every good waiter should know…

Camila 19 de septiembre de 2026

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