The Professional Waiter
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Introduction to GastronomyThe beginnings of gastronomy1 Topic
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Introduction to the waiter profession4 Topics
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Different places to work and job hunting4 Topics|1 Quiz
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Business aspects of the professionWaiter or Seller? Both!1 Topic|1 Quiz
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Technical aspects of the professionIntroduction to the technical aspects of the profession5 Topics
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The steps of the service5 Topics|1 Quiz
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The different types of customersClients6 Topics|1 Quiz
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Interpersonal relationships and problem managementThe relationship with the kitchen and other areas of the restaurant3 Topics|1 Quiz
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Problem management5 Topics
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Basic hygiene and safety tipsHealth and personal safety recommendations1 Topic|1 Quiz
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Hygiene in food handling
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The end of the employment relationship and opportunities for growthTerminating the Employment Relationship
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Growth Opportunities within Gastronomy and other sectors
Participantes14

As we mentioned on other occasions, and we do not tire of remarking, knowing the letter is fundamental.
We must know our main menu and all our menus, that of drinks, wines and desserts in an integral way, know what we have in it and what alternatives exist outside of it. In turn, know how the preparations and the ingredients are used in them, the times of them.
We must know which are the right dishes for people with dietary restrictions such as celiac disease or lactose intolerance as well as for those who prefer vegan and vegetarian options.
The menu is our most important tool for advising the client and selling the restaurant proposal, so we must be ready to clearly answer the doubts that customers may have and know the alternatives to any objection or any possible change in the menu by the client.
Having all this information will help us provide a complete, agile service and the opportunity to «sell» more and conscientiously.