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Introduction to GastronomyThe beginnings of gastronomy1 Tema
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Introduction to the waiter profession4 Temas
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Different places to work and job hunting4 Temas1 Cuestionario
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Business aspects of the professionWaiter or Seller? Both!1 Tema1 Cuestionario
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Technical aspects of the professionIntroduction to the technical aspects of the profession5 Temas
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The steps of the service5 Temas1 Cuestionario
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The different types of customersClients6 Temas1 Cuestionario
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Interpersonal relationships and problem managementThe relationship with the kitchen and other areas of the restaurant3 Temas1 Cuestionario
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Problem management5 Temas
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Basic hygiene and safety tipsHealth and personal safety recommendations1 Tema1 Cuestionario
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Hygiene in food handling
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The end of the employment relationship and opportunities for growthTerminating the Employment Relationship
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Growth Opportunities within Gastronomy and other sectors
Problems are inevitable when we live with other people.
What we must take into account in our work environment is that we are prone to face problems with our environment, co-workers, customers, a superior, etc., and that we will not always be able to avoid them, but we can always find a solution for them.
It is essential to first have patience and empathy with colleagues or toward clients, and then be prepared to offer solutions immediately, discreetly and accurately.
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