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The Professional Waiter

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0/49 pasos
  1. Introduction to Gastronomy
    The beginnings of gastronomy
    1 Tema
  2. Introduction to the waiter profession
    4 Temas
  3. Different places to work and job hunting
    4 Temas
    |
    1 Cuestionario
  4. Business aspects of the profession
    Waiter or Seller? Both!
    1 Tema
    |
    1 Cuestionario
  5. Technical aspects of the profession
    Introduction to the technical aspects of the profession
    5 Temas
  6. The steps of the service
    5 Temas
    |
    1 Cuestionario
  7. The different types of customers
    Clients
    6 Temas
    |
    1 Cuestionario
  8. Interpersonal relationships and problem management
    The relationship with the kitchen and other areas of the restaurant
    3 Temas
    |
    1 Cuestionario
  9. Problem management
    5 Temas
  10. Basic hygiene and safety tips
    Health and personal safety recommendations
    1 Tema
    |
    1 Cuestionario
  11. Hygiene in food handling
  12. The end of the employment relationship and opportunities for growth
    Terminating the Employment Relationship
  13. Growth Opportunities within Gastronomy and other sectors
Lección 7, Tema 2
En Progreso

Corporate clients

Camila 26 de septiembre de 2025
Lección Progress
0% Completado

Corporate clients can be frequent, when they have lunch in our restaurant due to proximity to their workplace, or we can have corporate events, business meetings, new year-end events, etc.

What we must take into account with those who have lunch, is that they have a limited time to do so, they seek to eat well and in a short time, they usually choose the executive menu option.

We must be smart in our assistance, always recommend the dishes that take less time and be attentive when charging so that the account does not delay.

When we have a corporate event, whether of few or many people, we must inform ourselves very well about all the details of the reservation. Know who is the host of this event to address him to hurry details or any eventuality and, above all, at the time of the account, it is this person who must direct it.

Taking the order so that everyone is present when there are large tables, helps us to streamline and organize the corporate lunch or dinner and avoids repeated interruptions. These customers are usually very immersed in their own conversation, being difficult for the waiter to capture their attention, therefore, the best way to approach them is to stand in front of the table and in a good tone announce that we are to take the order and that we will do it completely, so as not to interrupt them again, that is, we will take the order from the starter to the dessert.

We must make sure to write everything down correctly and review the order to avoid any setbacks. Everyone must eat at the same time, communication with the kitchen is very important so that everything goes correctly. Knowing who asked for each thing, to avoid interrupting when serving by asking who asked for what, this should not happen. Attention should be agile and discreet. The service should be neat, avoiding unnecessary interruptions.  Be attentive to what they may need, without our presence being noticed too much.  Always have the exclusive ‘mise en place’ ready for that table!