Food and Services

Food and Services
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The Professional Waiter

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0/49 pasos
  1. Introduction to Gastronomy
    The beginnings of gastronomy
    1 Tema
  2. Introduction to the waiter profession
    4 Temas
  3. Different places to work and job hunting
    4 Temas
    |
    1 Cuestionario
  4. Business aspects of the profession
    Waiter or Seller? Both!
    1 Tema
    |
    1 Cuestionario
  5. Technical aspects of the profession
    Introduction to the technical aspects of the profession
    5 Temas
  6. The steps of the service
    5 Temas
    |
    1 Cuestionario
  7. The different types of customers
    Clients
    6 Temas
    |
    1 Cuestionario
  8. Interpersonal relationships and problem management
    The relationship with the kitchen and other areas of the restaurant
    3 Temas
    |
    1 Cuestionario
  9. Problem management
    5 Temas
  10. Basic hygiene and safety tips
    Health and personal safety recommendations
    1 Tema
    |
    1 Cuestionario
  11. Hygiene in food handling
  12. The end of the employment relationship and opportunities for growth
    Terminating the Employment Relationship
  13. Growth Opportunities within Gastronomy and other sectors

Cuestionarios

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The Professional Waiter The steps of the service How to receive the customer
En Progreso
Lección 6, Tema 3
En Progreso

How to receive the customer

Camila 26 de septiembre de 2025
Lección Progress
0% Completado
Receiving my client with a smile shows that we are happy for his visit.

I will always welcome customers with sympathy and kindness, to make them feel that they are welcome.

 
If it is my turn to receive them at the door, I ask if they have a reservation and I accompany them to their table. If they do not have a reservation and I have to locate them, I should take into account: the number of people, if there are children, elderly people or someone with disabilities or if they have any preference.

We must have criteria when it comes to locating and receiving them -in case of the elderly, pregnant women or people with disabilities, offer the place of best access and proximity to the bathrooms-. Immediately I give the first attention, which is to introduce myself, offer the menu and a drink. If they are a regular customer, greet them by name and, if possible, find the location of their preference.