The Professional Waiter
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Introduction to GastronomyThe beginnings of gastronomy1 Tema
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Introduction to the waiter profession4 Temas
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Different places to work and job hunting4 Temas|1 Cuestionario
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Business aspects of the professionWaiter or Seller? Both!1 Tema|1 Cuestionario
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Technical aspects of the professionIntroduction to the technical aspects of the profession5 Temas
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The steps of the service5 Temas|1 Cuestionario
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The different types of customersClients6 Temas|1 Cuestionario
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Interpersonal relationships and problem managementThe relationship with the kitchen and other areas of the restaurant3 Temas|1 Cuestionario
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Problem management5 Temas
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Basic hygiene and safety tipsHealth and personal safety recommendations1 Tema|1 Cuestionario
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Hygiene in food handling
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The end of the employment relationship and opportunities for growthTerminating the Employment Relationship
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Growth Opportunities within Gastronomy and other sectors

Minor accidents are quite frequent, and many are totally avoidable. Small cuts or burns, some trips or slips, sometimes we have some minor discomfort. The main thing is to pay attention to what we do and how we do it.
I should not overload the tray. I always have to feel safe with the weight and the number of things I’m carrying. It’s better to make two trips than to risk an accident.
I should always let customers know if the dish I’m serving them, or another item I’m leaving on the table, is hot.
Be aware of the space between the tables I am circulating through to avoid trips and clashes with the tables. Be conscious of the space occupied by the tray.
Pay attention to what I am doing and my surroundings, do not circulate distracted by the room.Waiters handle and transport dishes and other heavy items, it is important to be aware of the posture and the way we do it in order to take care of our back and joints that can be affected over time.
If we handle sharp elements, grab it correctly and leave them stored so that the edge is not exposed. We must wear appropriate clothing, such as non-slip shoes and have on hand, with our personal things, elements such as band-aids, some ointment for burns and some remedy (over the counter) for minor discomforts.
We should have, as far as possible, extra clothes, shoes and some back up items in case they get stained or wet, or if I lose my opener, pen, etc. Gastronomic establishments must have a first aid kit, but it is always good to have our own things because these medicine cabinets do not always have everything we need. Keep in mind that they are not authorized to offer medicine to employees or customers, even if they were over the counter.