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The Professional Waiter

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0/49 pasos
  1. Introduction to Gastronomy
    The beginnings of gastronomy
    1 Tema
  2. Introduction to the waiter profession
    4 Temas
  3. Different places to work and job hunting
    4 Temas
    |
    1 Cuestionario
  4. Business aspects of the profession
    Waiter or Seller? Both!
    1 Tema
    |
    1 Cuestionario
  5. Technical aspects of the profession
    Introduction to the technical aspects of the profession
    5 Temas
  6. The steps of the service
    5 Temas
    |
    1 Cuestionario
  7. The different types of customers
    Clients
    6 Temas
    |
    1 Cuestionario
  8. Interpersonal relationships and problem management
    The relationship with the kitchen and other areas of the restaurant
    3 Temas
    |
    1 Cuestionario
  9. Problem management
    5 Temas
  10. Basic hygiene and safety tips
    Health and personal safety recommendations
    1 Tema
    |
    1 Cuestionario
  11. Hygiene in food handling
  12. The end of the employment relationship and opportunities for growth
    Terminating the Employment Relationship
  13. Growth Opportunities within Gastronomy and other sectors
Lección 10, Tema 1
En Progreso

Recommendations for minor accidents

Camila 26 de septiembre de 2025
Lección Progress
0% Completado

Minor accidents are quite frequent, and many are totally avoidable. Small cuts or burns, some trips or slips, sometimes we have some minor discomfort. The main thing is to pay attention to what we do and how we do it.

I should not overload the tray. I always have to feel safe with the weight and the number of things I’m carrying. It’s better to make two trips than to risk an accident.

I should always let customers know if the dish I’m serving them, or another item I’m leaving on the table, is hot.

Be aware of the space between the tables I am circulating through to avoid trips and clashes with the tables. Be conscious of the space occupied by the tray.

Pay attention to what I am doing and my surroundings, do not circulate distracted by the room.Waiters handle and transport dishes and other heavy items, it is important to be aware of the posture and the way we do it in order to take care of our back and joints that can be affected over time.

If we handle sharp elements, grab it correctly and leave them stored so that the edge is not exposed. We must wear appropriate clothing, such as non-slip shoes and have on hand, with our personal things, elements such as band-aids, some ointment for burns and some remedy (over the counter) for minor discomforts.

We should have, as far as possible, extra clothes, shoes and some back up items in case they get stained or wet, or if I lose my opener, pen, etc. Gastronomic establishments must have a first aid kit, but it is always good to have our own things because these medicine cabinets do not always have everything we need. Keep in mind that they are not authorized to offer medicine to employees or customers, even if they were over the counter.